Covid-19 Update

The Resort Sampler program is now reopen for new bookings...please read more below.

Travel deadline extended on all 2019 Resort Sampler awards.  The deadline for travel on your 2019 Resort Sampler awards has been extended from February 7th, 2021 until April 11th, 2021.  All travel must begin on or before April 11th, 2021.   IMPORTANT: Your award in your account may continue to show the original February 7th expiration date.  This date will be changed to April 11, 2021 in the days ahead.

You may now log into your account and search for a vacation.  Many Featured Destinations will show you all of the available resorts for booking your travel online.  Several destinations remain in “Reservation Request” status.  You must submit a Reservation Request to start the process of booking a trip.  This allows us to make sure the available resorts are, in fact, open to guests and expect to remain so in the future.  Either way, remember that ALL FUTURE BOOKINGS ARE FINAL and can’t be changed or cancelled for any reason… including Covid-19 travel concerns.

Click HERE to Log In to Your Account.

If you have not created an account and registered your award, PLEASE DO SO IMMEDIATELY so we may remain in contact and provide you with updated program information! (Remember… if you already have an account at Resort Sampler from previous program years… and still have access to the email used to create that account… you can simply log in to that account and register your award).

Click HERE to Create an Account & Register Your Award.

 

How to contact Resort Sampler:

  1. Call our Reservations Department at 800-790-8175.  We operate from 9am – 6pm Eastern Time Monday through Friday.  If calling after hours, leave us a message.  All messages left are transcribed and transmitted to our Customer Service staff around the clock.
  2. Us the Contact Us form to document any issue any time of the day.
  3. Simply reply to any previous email you received from customerservice@resortsampler.com. (Make sure you add that email address to your list of trusted senders and/or check your spam folder regularly just in case.)